CARE LINKMedical assistance · Case management عربي Contact our team

Saudi company · Covering the GCC

Your trusted link in healthcare.

We take care of:Medical coordinationInsurance claim follow-upContract & network supportOperational performance developmentMedical evacuation arrangements

A specialist team coordinates with healthcare providers, insurers and the relevant parties on your behalf, follows every case through to closure, and stays with you afterwards.

Saudi companyCoverage in 6 GCC countries27+ years of leadership experience
Example case journeyMedical evacuation coordination
EXAMPLE
  1. Case received from the employer09:00
  2. Medical reports reviewed10:30
  3. Healthcare provider & transport arranged13:15
  4. Employer informed · case closed16:40

An illustrative example of how a coordinated case progresses.

Our services

Practical solutions for complex cases.

Four integrated services for companies, insurers and healthcare providers. Choose a service to see what's included.

Medical Coordination & Case Management

We coordinate medical appointments, follow up on cases and patients, coordinate the repatriation of patients to their home countries, and arrange medical evacuation procedures in cooperation with the relevant parties.

  • Medical appointment coordination
  • Case & patient follow-up
  • Patient repatriation coordination
  • Medical evacuation arrangements
Request service WhatsAppWe'll get back to you by WhatsApp, phone or email.

All services are provided within the scope of Care Link's licences and approved authorisations, in cooperation with licensed healthcare providers and insurance companies.

Why Care Link

Less paperwork. Cases closed faster.

Medical cases drain your HR team's time. We take on the coordination for you, from start to finish.

Without us

Handling it yourself

  • Repeated calls to hospitals, offices and insurers
  • Missing documents that delay claim payouts
  • Unclear costs and unexpected bills
  • An extra burden on your HR team
With us

With Care Link

  • One coordinator following the case from start to finish
  • A complete, organised claim file
  • Clear coordination between insurers and healthcare providers
  • Regular updates and follow-up after the case is closed
How we work

From first call to case closure.

Contact us

Call us, message us on WhatsApp, or send your enquiry through the form.

Case assessment

We review the case and its documents, and define what the client needs.

Coordination

We handle coordination with healthcare providers, government offices and insurers.

Follow-up to closure

We keep you informed step by step until the case is closed.

What we deliver

Clear coordination. More confident decisions.

50%

Faster case completion

A single partner cuts out the back-and-forth between everyone involved.

4

Integrated services

From medical coordination to operational consulting, with one point of contact.

27+

Years of leadership experience

In healthcare and serving the business sector.

6

GCC countries

Saudi Arabia, Kuwait, Bahrain, Qatar, the UAE and Oman.

Figures are based on Care Link's company profile; results may vary depending on the case and the provider.

Care Link in 30 seconds

Get to know our services in under a minute.

A short video introducing our medical coordination, insurance solutions, medical network and operational consulting services across the Kingdom and the GCC.

30 seconds · English voiceover
Our coverage

Headquartered in the Kingdom, serving across the Gulf.

We coordinate cases from our headquarters in Saudi Arabia to all six GCC countries. Hover over a country to see the link.

  • Saudi ArabiaHeadquarters
  • Kuwait
  • Bahrain
  • Qatar
  • UAE
  • Oman
Saudi ArabiaKuwaitBahrainQatarUAEOman
About us

A specialist Saudi company with a Gulf-wide vision.

Care Link is a Saudi company specialising in medical coordination and insurance support, serving companies, insurers and healthcare providers across Saudi Arabia and the GCC.

We act as the link between companies, insurers, healthcare providers and official bodies, so every case follows clear, coordinated steps.

Awad A. Al AnaziFounder & Chief Executive Officer

More than 27 years of experience in leadership and healthcare, focused on reliable coordination and serving business clients.

27+years of experience

Our values

HumanityWe put people at the heart of every case.
IntegrityWe work transparently and own our responsibilities.
ExcellenceWe uphold the highest standards and keep improving.
ReliabilityWe respond quickly and deliver on our promises.
PartnershipWe build strong partnerships that achieve better results.
FAQ

Answers to what companies ask us most.

Didn't find your answer? Our team is ready to help.

WhatsApp
Who are your clients?
Companies, insurance companies and healthcare providers in Saudi Arabia and the GCC that need medical coordination, insurance claim support, contract and network support, or operational advice.
Do you sell insurance policies?
No. We support and follow up insurance claims, documents and complaints, and provide advice within the scope of our approved licences and authorisations.
Do you provide medical treatment?
No. Our role is coordination: we organise the case, its documents and procedures, while licensed healthcare providers deliver the treatment.
Do you arrange medical evacuation and patient repatriation?
Yes. We coordinate medical evacuation and the repatriation of patients to their home countries, in cooperation with the relevant parties and licensed healthcare providers.
Which countries do you cover?
Saudi Arabia, Kuwait, Bahrain, Qatar, the United Arab Emirates and the Sultanate of Oman.
How do we get started?
Call us, message us on WhatsApp, or send the form below. We will assess the case and come back to you with the next steps.

Have a case that needs coordinating?

Contact our team now and we'll walk you through the next steps.

Contact us

Let us coordinate the right support for you.

Contact Care Link about medical coordination, insurance solutions, medical network support or operational consulting.

Send your enquiry

Tell us which service you need and we'll contact you with the next steps.

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Your information is kept secure and confidential. Please do not send any medical information or personal patient data through this form.

Our partners

  • International SOS
  • Saudi Vision 2030
  • Ministry of Commerce
  • Zakat, Tax and Customs Authority
  • Riyadh Region Municipality
  • Insurance Authority
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